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FAQ

  1. Using Disk Doctors NTFS Data recovery software, can I recover data from FAT logical drive?

  2. What all components are in Disk Doctors Windows Data Recovery?

  3. Is this software a complete solution for my data recovery needs?

  4. I accidentally reformatted my logical drive from NTFS to FAT32. Which component of Disk Doctors Windows Recovery software is ideal to recover data?

  5. How do I recover data from drive having BAD sectors?

  6. How Disk Imaging and Cloning could be beneficial?

  7. Which is the correct license option of Disk Doctors NTFS Data Recovery Software suitable for me?

  8. After deleting a folder I accidentally defragged my partition, is it possible to recover data from this drive now?

  9. Is it possible to recover data from Floppy, CD, DVD or a ZIP drive using your software?

  10. Is it possible to recover data from a drive which is not recognized by the BIOS of the PC?

  11. I deleted some important files from Windows Explorer and even emptied them from recycle bin, how do I recover data?

  12. I have a data loss situation. What precautions I should follow before and during restoring data? link to KB as well

  13. I have only one logical drive on my system hard disk and I need to recover some deleted files urgently, how do I use your software to recover them?

  14. Where can we save recovered files?

  15. After scanning a logical drive completely using your software, it shows much less of the deleted files. What can I do?

  16. I have a laptop which is not booting, how do I recover from it?

  17. Why do I see more files after scanning my drive with your software than the files I see on Windows explorer?

  18. Does Disk Doctors NTFS Data Recovery support advanced recovery in NTFS partition?

  19. Does your software work on RAID 0?
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Using Disk Doctors NTFS Data recovery software, can I recover data from FAT logical drive?

No, Disk Doctors NTFS Data Recovery Software recovers data from NTFS and NTFS5 drives only. If a NTFS drive has been reformatted to FAT still you should use this version of the software to recover data from the older NTFS drive.

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What all components are in Disk Doctors Windows Data Recovery?

Disk Doctors Windows Data Recovery Software has two components

a) FAT Data Recovery
b) NTFS Data Recovery

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Is this software a complete solution for my data recovery needs?

Disk Doctors NTFS Data Recovery offers various options in a single package to recover data from any NTFS partition.

a) The normal file system based recovery module.
b) Inbuilt TurboScan Technology to locate files despite corruption in file system.
c) Inbuilt Disk Cloning and Disk Imaging options help recovering data even after certain physical issue which causes disk crash.
d) File Tracer technology helps recovering files based on their unique handles, the software has inbuilt database of up to 300 files. This option is the best solution when file system is totally corrupt or has severe corruption and RAW data still needs to be picked up.

So, with these features, this NTFS data recovery software has all what it takes to successfully recover data from a drive.

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I accidentally reformatted my logical drive from NTFS to FAT32. Which component of Disk Doctors Windows Recovery software is ideal to recover data?

To recover data from the NTFS drive you need Disk Doctors NTFS Data Recovery Software. Please go through the accompanied user manual with software for detailed procedure on “How to recover data from reformatted partitions?”

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How do I recover data from drive having BAD sectors?

The best way to recover data from drives having bad sector, is to clone the drive or to create disk image of the drive and then to process cloned drive or created image, this eventually helps in ignoring the bad sectors and avoids continuous read attempts directly on the disk in real-time situation.

The less number of read attempts ensures no further increase in bad sectors and no further loss of data.

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How Disk Imaging and Cloning could be beneficial?

See answer no. 5

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Which is the correct license option of Disk Doctors NTFS Data Recovery Software suitable for me?

Please visit the link to see the comparison between all the available versions.

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After deleting a folder I accidentally defragged my partition, is it possible to recover data from this drive now?

Partial recovery is possible, that too when File Tracer technology is used.

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Is it possible to recover data from Floppy, CD, DVD or a ZIP drive using your software?

No, this software supports recovery from Hard Drives & USB drives only.

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Is it possible to recover data from a drive which is not recognized by the BIOS of the PC?

No, if BIOS is not able to recognize the hard drive, our software would not be able to access and recover the data. Please ensure that all connection, jumper settings are perfect. If hard drive is not getting recognized even after that, then you can connect it to another computer and see if it gets recognized there.

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I deleted some important files from Windows Explorer and even emptied them from recycle bin, how do I recover data?

When we delete a file it isn’t actually deleted. After scanning the drive using Disk Doctors NTFS Data Recovery software you should be able to restore it from “Recycler” (Applicable to 2k / XP/ 2k3 only) folder unless the file is overwritten permanently.

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I have a data loss situation. What precautions I should follow before and during restoring data?

When you delete any file, Operating System considers deleted files as just unused space on the drive. When any writing request is sent to the operating system, there is always a high probability of losing these files forever by overwriting them. Therefore :

1) Do not write anything to the drive containing deleted files.
2) Do not run any disk utilities such as chkdsk or any defrag utility.
3) First do not try to reboot the system, even in case system has rebooted, try not to initiate the chkdsk process and ignore it.
4) Do not download or install any software including Disk Doctors NTFS Data recovery, download and install them to another drive or healthy partition.
5) Do not recover files or create disk images into the drive that contains deleted files.

You should rather create a disk image of the drive containing deleted files and then recover data from this disk image.
More Info

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I have only one logical drive on my system hard disk and I need to recover some deleted files urgently, how do I use your software to recover them?

If you have only one logical drive on your hard drive, then you should remove the hard disk from the computer and attach the hard disk to another computer where Disk Doctors NTFS Data Recovery is previously installed.

You may attach the hard disk as slave drive (secondary) or use Hard Disk to USB adapter. A notebook hard disk also can be connected (click the link to see the procedure ). Once drive is connected and is recognized by the BIOS, then run the software and search lost files and recover data.

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Where can we save recovered files?

The recovered data can be saved to any drive which is accessible by your operating system.

a) To any attached local hard drive having valid partition.
b) To any mapped network drive.
c) To a FTP server.
d) To any USB or removable storage media.

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After scanning a logical drive completely using your software, it shows much less of the deleted files. What can I do?

The less number of files are generally a result of major overwriting operation performed after loss of files and their information. You should have taken precautions as mentioned in question no. 12.

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I have a laptop which is not booting, how do I recover from it?

Please see question no. 13

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Why do I see more files after scanning my drive with your software than the files I see on Windows explorer?

Disk Doctors NTFS Data Recovery Software works at low level with hard drive, not through the driver for the file system provided by operating system.

Thus it enables the software to read the files which are deleted or are orphan on the disk; this increases the number of files you view after scanning a logical drive.

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Does Disk Doctors NTFS Data Recovery support advanced recovery in NTFS partition?

Disk Doctors NTFS Recovery supports recovering of

a) Compressed files
b) Alternative data streams
c) File security and extended file attributes.

The current version doesn’t support recovery of encrypted files.

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Does your software work on RAID 0?

Our NTFS data recovery software would work on RAID 0 volumes, if the volume is intact logically. When RAID 0 is configured either through a hardware RAID or software RAID then actually two equal size disk or volumes are joined to form a RAID 0 array. Now as long as this combination is maintained you can use our software to recover data from the volume or the disk having volumes.

If due to any reason array is damaged then the two volumes / disk would be separated and would behave as single volume / disk and data would be in stripes (equal halves), which goes out of the scope of the software, however our data recovery services still can help you to recover data (www.diskdoctors.com).

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