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Recently Asked Questions

Can I recover music and photos from my iPod?
Mac Data Recovery will recover your iPod even if it is formatted for PC. When Mac Data Recovery does a file search on a Mac volume, it will look through the file system to see if it has or has not been deleted yet and try to recover the files >>more

My husband deleted my iPhoto library can I get it back?
Mac Data Recovery can also use two types of file search depending on what kind of volume it was deleted from. If it was deleted from an unjournaled volume (like an external drive or secondary internal), >>more

Can I use Windows Data Recovery Software to recover data from a lost partition from my RAID 5 array?
RAID 5 is a redundant hard drive array that uses at least 3 hard drives to securely duplicate and manage your data. If a partition has been lost, it is possible to restore the data >>more

How can I get my data back from a NTFS drive that's been reformatted to FAT32
The NTFS Data Recovery package has tools for recovering data from damaged partitions, even when a new format is applied. >>more

I just took over a new IT division and I'm trying to move us off of our old Solaris setups, but getting the old data has been a problem. I've tried a few other recovery suites, but it's clear that they can't deal with this file system. What's my next move?
UNIX Data Recovery works well with external media and can repair most major corruptions, damage that includes corruption with Inode Tables, Master Boot Record, Cylinder group header, >>more

I'm trying to get my old financial records off of a drive that's got something called FAT32. If I have vista on my main machine, is there something really basic I can use to recover my old records?
FAT32 is a kind of file system and the 32 has to do with how much each little part of the hard drive can hold, in terms of data allocation and depending on your configuration. >>more

What's the best way to get my data off of a corrupted flash drive or SD card?
If you are using a flash drive, try and connect it to another computer just to be sure that the USB ports on your computer are not faulty. If you are using removable flash media, try connecting it to your computer with a card reader >>more

My digital video camera's SD card claims it can't find my son's videos. I had his stuff and all of our family vacation on there. The vacation photos are still where they belong, but my son's files are still not showing up. If the SD card is bad, what can I do to save the data that still shows up and also try and get back all that lost video footage?
Photo Recovery can find your lost movies, save your images and move all of them to a safer location. You can also send rescued files to CD/DVD (which might be a good idea, for now, considering your situation) >>more

I just deleted a file from a hard drive, but I would like to get the file back if I can. I'm not sure if I used the regular "Empty Trash" function or if I used the "Secure Empty Trash" function. What should I do?
Mac Data Recovery uses a few different methods to search for data on your drive. If the file's listing in the main directory and the journal has been deleted, Mac Data Recovery uses >> more

I'm trying to rescue data from my old Red Hat Linux machine. What's good?
Linux Data Recovery fits well with most major builds of Linux and allows you to transfer your data easily to another Linux machine. >>more

I think my Outlook Express at home erased my work emails and I didn't make a backup. What can I do?
Outlook Express uses a file type called dbx or mbx in some of the older versions. Outlook express is, in fact, different enough from Outlook that confusing the two could become problematic. >>more

If I use Outlook Mail Recovery to repair a PST file from Outlook 2003, will I be able to use the repaired pst in Outlook 2007?
Before you use Outlook Mail Recovery, make sure you make a backup of the damaged pst file. When you have scanned and repaired your Outlook 2003 PST, you should have no problem >>more

I think I erased a new word document by accident. I was just trying to change the name and then I guess I must have hit the wrong keys. I have a backup, but I would much rather retrieve that version. Got any ideas?
More than likely, you hit shift and delete by accident and trashed the file. It’s good to hear that you have a backup. Deleted files aren't really ever deleted unless you overwrite the data sectors. Windows deletes the>>more

I need to delete a file so it can never be restored, but I don't want to erase the whole hard drive to do it. What do you recommend?
A full drive erasure would certainly do the trick, but it’s not a good idea for getting rid of just one file or folder. A typical emptying of the recycle bin will only remove its connection to the main directory>>more

If I'm trying to sell an old PC, what's the best way to erase my information?
Obviously, make sure everything in the computer works and that you've moved your data off of the hard drive. Once you've done that, use Data Sanitizer to completely erase the drive >>more

I want to recover my Windows VISTA mail files after I reinstalled Windows Vista. Can I use NTFS Recovery?
Windows VISTA Mail is an extension of Microsoft Outlook Express and a much stable release with lot of security patches. Unlike Outlook Express the Windows Mail does not uses .dbx email archive, instead it stores each email >>more

Can I Recover .bat, .iso, .exe files using Photo Recovery Software?
Disk Doctors Photo Recovery software is designed to recover photos (JPG, TIFF, RAW and other photographic file formats), Music (MP3, WAV etc) and Video (AVI, MPG etc.) >>more

Linux Data Recovery on Linux / Unix System
Disk Doctors Linux Data Recovery software is advanced data recovery software for Ext2 and Ext3 file system. The software is designed to work >>more

How far can I go to retrieve my e-mails that have been deleted?
Deleted email recovery is similar to the recovery of files from hard drive. All emails are stored in an email archive file with some database arrangements, upon deletion >>more

Data Recovery Software or Services to recover my data?
Choosing the right approach to recover data can be confusing some times for users who are facing data loss for the first time and are not aware of the technical facets >>more

How to recover data from old slave Hard drive?
Disk Doctors Windows Data Recovery software would the best tool to recover data from this old slave drive. It is purely data recovery software and does not intend to repair any drive >>more

Using demo version of your software, I have scanned a 200 GB NTFS partition and it took 6 hours to scan the complete drive, do I have to scan the drive again after purchasing the software?
Demo version of the software provides an option called “Save Scan Information”, after successful scan of a logical drive you need to select this option from “Tools” menu and select a path >> more

I've installed the program but it states "failed to open drive" when I try to recover files, Why so?
If you are trying to install the software utility on a computer running on Windows Vista then you will need to disable User Account Control (UAC) to run the software >>more

I have an Argosy Network storage device, it uses Samba Server. I recently lost photos that were in folders. There are several hundred. I would like to recover them and do not know what I need to run. Do I use a Linux application or a windows application?
You need to remove the hard drive from this storage and attach the same to any Windows machine as secondary drive and scan the drive using any of our Data Recovery Software >>more

While re-distributing the drive by partition magic 7.0 software, my drive has corrupted and still it is available in computer mgmt as healthy logical (Unknown) drive. And it's not showing the drive in my computer. How to get it back with all data?
If the drive is having NTFS File system then use “thorough scan” partition search in NTFS Data Recovery Software to locate lost partitions >>more

I was watching my video in my camcorder and it was un-finalized but then it was gone? How do I recover it? How do I get my videos back using the demo version?
To recover, remove the Memory Card from the Camcorder, than attach the media using a card reader to your computer, you can download the demo version of Photo Recovery Software >>more

My master hard drive crashed and before I re-install windows I want to clone it and put all its data on a 500 GB WD external hard drive....will this software let me do that? My master hard drive crashed and before I re-install windows I want to clone it and put all its data on a 500 GB WD external hard drive....will this software let me do that?
Yes, Disk cloning and imaging facility is available in all Expert Version of FAT and NTFS Data Recovery software Licenses. >>more

I have a laptop hard drive running Win XP. A person formatted the hard drive and reload Win XP on it. The customer had her business software on the system. Will your software recover the old file?
The best option for you is to download our NTFS Data Recovery demo version and use "Turbo Scan" search. Steps to scan the drive using "Turbo Scan" >>more

Need info on recovery software. Reason: I have unfortunately deleted some files from laptop
Download and install Disk Doctors Undelete Demo version on the other drive and connect the laptop drive as secondary drive to this computer and scan the whole drive / partition from which you want to recover deleted files >>more

I am looking for Emails that were deleted from last year. Any Help?
Download the free demo version of Email Recovery Software from our web site based on your email client. If your email client is Microsoft Outlook then download >>more

When I boot my machine I go for the bios setup pressing F2 button and hard disk is showing in bios but when I try to installing on that drive it is not taking at all just 2 days back I was facing this problem my hard disk suddenly got crashed, please help?
Try connecting your drive to another computer and check whether your drive is accessible. If it is accessible then try our Data Recovery Software based on the File system >>more

I formatted a partition, now I want to recover some data from that, can I do that? Could you please give me an evaluation link for one month?
Disk Doctors provide free demo version of all software in the portfolio, you can download and install Demo Version based on the file system present on that partition before formatting, >>more

I have used some other products and they find my files after a quick format of a disk but when I recover there is nothing in the files. I just wonder if your software will work?
Select the appropriate Disk Doctors Data Recovery software and install it on another machine and attach this drive as a secondary >>more

Does your undelete software undelete files from a NAS drive?
No, the software doesn't undelete files from a NAS server >>more

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