FAQ

What is Disk Doctors Digital Media recovery software?
How many types of file format does the software support?
I have accidentally deleted my favorite music and video files from my hard drive. Can I use your software to recover them?
I have accidentally deleted some photos from my digital camera. Can I recover them?
I accidentally formatted my SD card. What are the chances of getting my photos back? Can I recover them?
Will the software modify original files in my memory card?
Can I restore the data to same memory card from which I am recovering?
I used the software to recover digital files from my card. But the software does not show the preview. Should I recover it?

What is Disk Doctors Digital Media recovery software?

Disk Doctors Digital Media Recovery is a comprehensive utility that helps to recover lost, deleted and formatted image, audio and video files from removable media, camera cards, memory sticks and hard drives.

How many types of file format does the software support?

The software supports image file formats that include jpg, bmp, png, tiff, gif and raw photo graphic files that include NEF, SR2, SRF, ORF, MRW, CRW and CR2. The software also supports music file formats like MP3, WAV, MIDI, MP4 and video file formats such as AVI, MOV, MP4 and MPG.

I have accidentally deleted my favorite music and video files from my hard drive. Can I use your software to recover them?

Yes, you can recover your music and video files from fixed hard drive. However, please make sure that you

a) Do not install or download the software on the partition from where you would like to recover the lost files.

b) Do not save recovered data to the same partition from where you are recovering data.

I have accidentally deleted some photos from my digital camera. Can I recover them?

Yes, when you delete photos they are not erased but are still recoverable. Do not take any photos now after you have deleted your photographs as there are chances that it might overwrite your deleted photos. Connect your memory card to your computer and use Disk Doctors Digital Media Recovery Software to recover photos from the memory card.

I accidentally formatted my SD card. What are the chances of getting my photos back? Can I recover them?

Yes, you can recover your photos back. When you format a drive, the files are not erased but they are not easily accessible. Connect your SD card to your computer and use Disk Doctors Digital media recovery software to recover them.

Will the software modify original files in my memory card?

No, the software will not modify or overwrite your original files. It will just recover the data and save it to another disk. Software works in read only mode.

Can I restore the data to same memory card from which I am recovering?

No, do not restore the data to same location from which you are recovering. This will reduce the chances of recovery by overwriting the files in your media causing permanent data loss.

I used the software to recover digital files from my card. But the software does not show the preview. Should I recover it?

If preview is not available this doesn't mean that file is not recoverable. There are many reasons why a file will not be shown in preview but it is still recoverable. If you need to recover a file and it fails to show the preview, you should still proceed to recover the file.

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